Wissenswertes für unsere Hotelgäste
- Who are we?
A cordial and friendly team that would like to make the best days of the year as pleasant as possible for you. Wherever the North Sea unfolds its full beauty every day, our listed beach hotel Ostfriesenhof is located in the best beach location of Borkum. Built in 1894, lovingly renovated and run by a motivated team of private individuals. Traditional but natural, high quality and affordable!
- What are the different room categories?
In general, the Strandhotel Ostfriesenhof offers three different types of rooms: double rooms, junior suites and apartments.
- How do the rooms differ?
Our double rooms with 22 m² and 27 m² as well as junior suites with 32 m² and 34 m² respectively have a direct, frontal view of the North Sea. To the rear side of the hotel or to the courtyard side there are the double rooms with 31 m² as well as apartments with 32 m² and 39 m² respectively. In contrast to the double rooms, the apartments have 2 separate rooms (bedrooms with adjoining small bathroom with shower/WC and living area). In addition, we offer a small kitchenette with sink and refrigerator in the apartments (we point out that there is no possibility of cooking).
- Is there a kettle available in the room?
Kettles are generally not allowed in our hotel rooms.
- When can we go to the room or how long can we stay in the room?
On the day of arrival, the room is available to you from 3 pm, on the day of departure until 11 am. You are welcome to store your luggage until you arrive at the hotel or until your departure.
- Can we arrive earlier on the day of arrival?
We try to make the room available to you earlier. Please understand that this will not always be possible.
- Where and when is the breakfast buffet?
Our rich breakfast buffet takes place from 7.00 am to 10.30 am in our hotel restaurant AQUAVIT. Right at the beginning of the day you start with a magnificent view of the North Sea. There is no fixed table reservation for breakfast.
- Is there a half board in the Strandhotel Ostfriesenhof?
There is basically no such thing as a halfway house. Therefore we do not offer you half board. In the Strandhotel Ostfriesenhof, however, there is the hotel restaurant AQUAVIT with a fantastic view of the North Sea, where dishes are served that are simply delicious. A table reservation is generally always advisable.
- Is there a rest day in the restaurant?
Our restaurant is closed every Monday (except on public holidays) for dinner.
- Is the Strandhotel Ostfriesenhof open all year round?
Our hotel is closed from mid-November to mid-December (open New Year's Eve) and from the beginning of January to the beginning of February. Nevertheless, we are always available for you. In person, by post, on the phone or by e-mail.
- Is there a wellness area or sauna?
You won't find either of these here; in return, you won't pay for an institution you might never use. We have high-quality and classic hotel rooms and the hotel restaurant AQUAVIT for you. We also have a small, cosy hotel bar where you can end your holiday in comfort. This together is our core competence. That is what we can, what we want to. We want you to enjoy it!
- How are the rooms equipped?
All rooms are equipped with high-quality mahogany wood furnishings, comfortable seating (chair or couch), desk with storage facilities, flat screen TV with integrated radio, telephone, hairdryer, make-up mirror and a room safe. Each room has a bathroom with shower/WC.
- Until when can I cancel my room reservation free of charge?
Cancellation of your reservation is free of charge until 4 weeks before arrival. If less than 4 weeks before arrival date, up to 90% of the room price or 75% of the package price can be charged. We recommend that you take out a hotel cancellation insurance. Your room must be cancelled in writing.
- Which means of payment are accepted at Strandhotel Ostfriesenhof?
EC cash card in combination with your PIN or cash. Please understand that we do not accept credit cards.
- Is smoking allowed in the hotel?
Smoking is strictly prohibited in all guest rooms. This also applies to the hotel restaurant "Aquavit", the hotel bar and all public areas. The Strandhotel Ostfriesenhof is a non-smoking hotel.
- Can I bring my dog with me?
Well-educated dogs are welcome. For your animal friend we charge 20 € per night regardless of the size. Food is not included in this price. Dogs are not allowed in the hotel restaurant (breakfast & dinner).
- What are the costs of the visitor's tax?
Prices for the tourist tax vary according to the season. Generally, the prices for the visitor's tax vary between 3.50 € (season) and 2.30 € (other times) per person (stand 2017).